Introduction to Business Etiquette
Etiquette and professionalism are very important when interacting in a business and social context. The ability to handle oneself properly can sometimes outweigh technical skills in several situations. The ability to know what to do, when to do it, and how to do it with grace and style gives a professional competitive edge.
This course is designed to ensure that participants deepen their understanding of business etiquette, ethics, professionalism, and essential people skills that are necessary for professional advancement. It enables participants to embrace different perspectives and challenge their own assumptions.
What You Will Learn
- Understand the major components of business etiquette – appearance, behavior, and communication.
- Learn about the techniques associated with diverse business situations including networking, business introductions, business meetings, and business dining.
- Develop strong interpersonal skills needed to build rapport within the business environment.
- Understand the concepts of social grace and business ethics necessary for business success.
Soft Skills Acquisition
Judgment and Decision, Cognitive Flexibility, Teamwork, Social Influence, and Presentation